- Directed Omni-Channel efforts to facilitate Buy Online & Pick-up In-Store, doubling site traffic, with a ten-fold conversion rate increase, culminating in over
90% of B2C orders as BOPS orders.
- Delivered aggressive growth opportunities through technology infrastructure expansion, supporting sales increase from $100M to $700M.
- Enabled significant market penetration within industry, driving positive sales growth YOY every year and increasing geographic footprint from 125 to 700+ retail
locations.
- Built Information Technology systems and processes from ground up for 2 organizations, laying the foundation for overall business success and sustainable profits.
- Implemented multiple POS, ERP, WMS, and eCommerce solutions; proficient in vendor selection and vendor management.
- Developed teams, with extremely high retention rates, for multiple companies, including building one team from 5 to over 50 IT technologists.
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